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Complaints

Making a Complaint about the Conduct of a Research Trial

Bellberry HREC treats complaints or concerns raised by research participants seriously.

The following outlines a summary of the procedure required to raise concerns or make
complaints.

  1. Initially please contact Bellberry by telephoning 08 8361 3222.
  2. The Chief Executive will follow up the complaint on behalf of the Committee Chair.  The matter will then be discussd with the Committee Chair and all attempts will be made to resolve the matters(s) through this process and as quickly as possible.
  3. Where resolution is complex the matter will be referred to the Directors of Bellberry Limited as per The Bellberry Complaints Policy.